Delighted to hear that ten of our industry brands are ranked within the UK's top 50 for customer satisfaction.
At Gail Kenny Executive Recruitment, we strive to provide an excellent recruitment experience to both our clients and candidates. We know only too well that receiving poor service and communication can have a big impact on your day, and sometimes even ruin it!
Exceptional customer service is still quite uncommon generally, and its great to see some of our clients (Jet2, Center Parcs, Booking.com, Premier Inn) in the ten listed below. These companies should be recognized, shouted about and rewarded.
Congratulations to all 10 - these awards continue to raise the profile of our sector.
Ten travel companies have been rated as among the top 50 in the UK for customer satisfaction. P&O Cruises tops the list of travel sector businesses in the latest UK Customer Satisfaction Index, produced annually by the Institute of Customer Service. The cruise line is joint 13th place in the list alongside discount chain Wilko and is followed by P&O Ferries in 16th position. Jet2 is joint 20th with Aldi, just above Virgin Atlantic in 22nd place. Premier Inn, Marriott, Center Parcs, Booking.com, Thomson and The Trainline.com also make the top 50 organisations in the list which is topped by Amazon.